Jeppesen A Boeing Company

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Online Help Hours:
Mon - Fri
8 AM - 4 PM MST

E-mail Abuse Policy
Windows Support Policy
Vista Updates


Live 24x7 Phone and E-mail Support

Business and General Aviation Products and Services

Pacific-Americas

Toll-Free:
1-800-732-2800

Direct:
1-303-328-4587

 

Europe-China

+49 6102 508270

E-mail Support


Live 24x7 Phone and E-mail Support

Commercial Aviation Products and Services

Toll-Free:
1-800-375-4973

Direct:
1-303-328-4585

 

E-mail Support


Light or Personal Marine

Toll-Free:
1-800-732-2800
9 AM - 7 PM ET

Europe - China

+49 6102 508270
9 AM - 5 PM CET

 

E-mail Support


Mon - Fri Phone and E-mail Support

C-Map by Jeppesen

Toll Free:
1-888-316-7275
9 AM - 7 PM ET

Europe - China

+49 6102 508270
9 AM - 5 PM CET

E-mail Support


Live 24x7 Phone and E-mail Support

Commercial or Industry Marine Products and Services

Toll-Free:
1-866-845-8605

Europe-China

+44 1293 842451

E-mail Support

Technical Support :Windows Support

Support for Microsoft Vista

We now officially support JeppView, JeppView for MFD, FliteStar, and NavSuite on Windows Vista Operating System SP1. This update is seamless for current subscribers. Please continue to update based on your revision cycle as normal and the update will install the most current version automatically. For users re-installing any application on Microsoft Vista Operating System please contact Jeppesen to obtain a new program CD. FliteStar version 9.x users that currently do not have or are not subscribing to a regular update cycle please download the following patch »

Support for Win 98/SE, Win ME, and SP1

Jeppesen support for Windows 98, Windows 98 Second Edition (SE), Windows Millennium Edition (ME), and Windows XP Service Pack 1 (SP1) will end on August 31, 2006. There will be no future product releases or patches targeted to include these operating systems although there may be workarounds offered to avoid known issues.

Jeppesen is ending support for these products because they are no longer supported by Microsoft:

Microsoft End of Support Notice

Windows 98 Support
Windows ME Support

We recommend that customers who are using Windows 98 or Windows ME upgrade to a newer, more secure operating system. Customers using Windows XP SP1 should upgrade to Windows XP SP2 which can be downloaded for free from the Microsoft website.

For questions or more information, please contact PC Technical Support at:

 

Western Hemisphere, Denver Offices
(Pacific-Americas)

Email: pctechsupport@jeppesen.com
Within USA: 800-732-2800
Direct: 303-328-4587
FAX: 303-328-4135
Eastern Hemisphere, Frankfurt Offices
(Europe-China)

Email: pctechsupport@jeppesen.com
Direct: + 49 6102 508270
Hours: (0500 - 1300 UTC) english + deutsch
(1400 - 2200 UTC) english + español
Mail:
Jeppesen Sanderson Inc.
Attn: PC Applications Support
55 Inverness Drive East
Englewood, CO 80112

Web:
www.jeppesen.com/pctechsupport

Commercial Aviation Airline Operations, Denver Offices
Email: gscc@jeppesen.com
Continental USA: 800-375-4973
Direct: 303-328-4585
Fax: 303-328-4135
SITA: denjs7x

 

 
 
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