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Jeppesen A Boeing Company

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Online Help Hours:
Mon - Fri
8 AM - 4 PM MST

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Live 24x7 Phone and E-mail Support

Business and General Aviation Products and Services

Pacific-Americas

Toll-Free:
1-800-732-2800

Direct:
1-303-328-4587

 

Europe-China

+49 6102 508270

E-mail Support

Live 24x7 Phone and E-mail Support

Commercial Aviation Products and Services

Toll-Free:
1-800-375-4973

Direct:
1-303-328-4585

 

E-mail Support

Light or Personal Marine

Toll-Free:
1-800-732-2800
9 AM - 7 PM ET

Europe - China

+49 6102 508270
9 AM - 5 PM CET

 

E-mail Support

Mon - Fri Phone and E-mail Support

C-Map by Jeppesen

Toll Free:
1-888-316-7275
9 AM - 7 PM ET

Europe - China

+49 6102 508270
9 AM - 5 PM CET

E-mail Support

Live 24x7 Phone and E-mail Support

Commercial or Industry Marine Products and Services

Toll-Free:
1-866-845-8605

Europe-China

+44 1293 842451

E-mail Support

Technical support - Avionics Training

Our Avionics Training Products are award-winning, virtual instruction programs that make it easy to learn your avionics.

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Q1.The navigation menu is not appearing when selecting the tabs at the top of the window. 
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If the navigation menus are not appearing when you select the tabs at the top of the window, you may have Internet Explorer 8 BETA installed on your computer, which is preventing the menus from operating properly. Please remove Internet Explorer 8 BETA, and install Internet Explorer version 7 or 6 instead.

Q1. How many computers can I install the Jeppesen Avionics Training software on? 
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The Avionics Training software is licensed for use on one computer.

Q2. What are the minimum system requirements for the software? 
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DeviceDesktop, Notebook, or Tablet PC
Operating SystemMicrosoft Windows XP, Windows Vista, and Windows 7
Processor500-MHz processor or higher
Memory512MB minimum
Free Hard Drive Space600MB minimum
Display256 color monitor capable of 1024 x 768 resolution
AudioSound card

 

Q3. What aircraft are available in the Weight & Balance Graphic Planner? 
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Beech:

A36 (Club), A36 (Standard), V35

 

Cessna:

150, 150F-M, 150L, 152, 172, 172D, 172E, 172F, 172G, 172H, 172L, 172M, 172N, 172R (Mod), 172R, 172S, 182P, 182Q, 182T, R182, 206H, T206H

 

Cirrus:

SR20B, SR22, SR22G-3

 

Columbia:

400

 

Diamond:

DA40, DA40 (2535 MGW), DA40 (2646 MGW)

 

Grumman:

AA-5, AA-5A, AA-5B, AAG-5B

 

Mooney:

M20C, M20E, M20F, M20J, M20K, M20M, M20R, M20S

 

Piper:

6XT, Archer II, Archer III, PA28-140, PA28-151, PA28-180, PA28R-180, PA28R-200, PA28R-201, PA32R-300, Warrior II, Warrior III

Quick Help

Aviation Products

Jeppesen Services Update Manager (JSUM)
JSUM Download
Avionics Training
CFI Renewal Online
FliteDeck 3
FliteSchool
FliteStar/FliteMap
JeppView 3
Jeppesen Internet Flight Planner (JIFP)
Jeppesen Learning Center
SIMCharts 4

Marine Software

VNS Admiral Max Pro 10.x
Max Pro Charts
Passport Charts
Raster Charts
Tides & Currents
VNS Admiral v 9
VNS 9.x
Workboat Navigator 1.3

Marine Hardware

AIS 100
GPS Generic
InSight Radar 2 (IR2)
InSight Radar IR2BB
InSight Sounder
SLR 200 AIS
Solid State Heading Sensor
WAAS GPS 18W

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