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Jeppesen A Boeing Company
Product Segment Toll-Free Direct International Hours
Business & General Aviation 800-732-2800    303-328-4587    +49 610 250 8270    24x7
Commercial Aviation 800-375-4973 303-328-4585 +49 610 250 8450 24x7
Commercial Marine or
Industry Marine		 866-845-8605 303-328-6987 +44 129 384 4251 24x7
Light or Personal Marine 800-732-2800 303-328-4587 +49 610 250 8270 M-F: 9am-7pm ET (US)
M-F: 9am-5pm CET (EU)
C-Map by Jeppesen 888-316-7275 303-328-4146 +49 610 250 8270 M-F: 9am-7pm ET (US)
M-F: 9am-5pm CET (EU)
Business & General Aviation: pctechsupport@jeppesen.com
Commercial Aviation: gscc@jeppesen.com
Light or Personal Marine: marine.support@jeppesen.com
C-Map by Jeppesen: marine.support@jeppesen.com
Commercial or Industry Marine: marine.support@jeppesen.com
 

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Contact Technical Support

Live 24x7 Phone and E-mail Support

Business and General Aviation Products and Services

Pacific-Americas

Toll-Free:
1-800-732-2800

Direct:
1-303-328-4587

 

Europe-China

+49 6102 508270

E-mail Support

Live 24x7 Phone and E-mail Support

Commercial Aviation Products and Services

Toll-Free:
1-800-375-4973

Direct:
1-303-328-4585

 

E-mail Support

Light or Personal Marine

Toll-Free:
1-800-732-2800
9 AM - 7 PM ET

Europe - China

+49 6102 508270
9 AM - 5 PM CET

 

E-mail Support

Mon - Fri Phone and E-mail Support

C-Map by Jeppesen

Toll Free:
1-888-316-7275
9 AM - 7 PM ET

Europe - China

+49 6102 508270
9 AM - 5 PM CET

E-mail Support

Live 24x7 Phone and E-mail Support

Commercial or Industry Marine Products and Services

Toll-Free:
1-866-845-8605

Europe-China

+44 1293 842451

E-mail Support

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Technical Support

Jeppesen believes in the products and services we provide to our customers. To get online assistance on common issues or alerts that relate to your product, please select your product below.

For urgent alerts regarding Jeppesen products, please visit the Production Alerts page.

Quick Help

Aviation Products

Jeppesen Services Update Manager (JSUM)
JSUM Download
Avionics Training
CFI Renewal Online
FliteDeck 3
FliteSchool
FliteStar/FliteMap
JeppView 3
Jeppesen Internet Flight Planner (JIFP)
Jeppesen Learning Center
SIMCharts 4

Marine Software

VNS Admiral Max Pro 10.x
Max Pro Charts
Passport Charts
Raster Charts
Tides & Currents
VNS Admiral v 9
VNS 9.x
Workboat Navigator 1.3

Marine Hardware

AIS 100
GPS Generic
InSight Radar 2 (IR2)
InSight Radar IR2BB
InSight Sounder
SLR 200 AIS
Solid State Heading Sensor
WAAS GPS 18W

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