Jeppesen A Boeing Company

Light Marine Contacts

Light Marine Contacts

Have questions about Light Marine Products and Services?

Contact Us


Light or Personal Marine

For C-MAP by Jeppesen products,
contact our Cape Cod, MA office:

Toll Free:
1-800-424-2627

Direct:
+1-508-477-8010
 

 


For Nobeltec products,
contact our Portland, OR office:

Toll Free:
1-800-946-2877

Direct:
+1-503-579-1414

 


General Information

North America

Customer Service Hours:

Monday - Friday:
6am-8pm MST

Saturday - Sunday:
7am-4pm MST

Toll Free:
1-800-353-2107

Direct:
+1-303-799-9090

Outside of North America

+49 6102 5070

E-mail us

Tides & Currents

Overview

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View our Open Water Blog

Tides & Currents* is a powerful tool that instantly predicts both tides and tidal currents for thousands of locations in North America and other parts of the world. It combines the power of electronic charting and predicting tides and currents with point and click simplicity. Our newest version, 3.6, supports MIcrosoft Vista, is updated for the 2009-2010 Daylight Saving Time (DST) changes and has an easy-to-use graphical interface.

Exclusives:

  • Support for Microsoft Vista
  • Predictions through the year 2100
  • Updated for Daylight Saving Time (DST) changes (2009-2010)
  • Easy-to-use graphical interface
  • Real-time tide and current window
  • Customizable and printable reports
     

*To view Passport World Charts™ (International waters only), you must own either VNS™  9.3 or earlier or Admiral™ 9.3 or earlier and use a Passport chart hardware key (formerly called 'dongle')..

Current Version: Tides & Currents 3.6

Product Part Number:  RSTCV00001


Benefits

Tides & Currents 3.6 provides the following sophisticated planning tools:

  • Free daily weather downloads
  • Unlimited route and waypoint creation
  • High-resolution chart printing
  • Powerful Planbook
  • Detailed world chart 

 

Exclusives

  • Support for Microsoft Vista
  • Predictions through the year 2100
  • Updated for Daylight Saving Time (DST) changes
  • Easy-to-use graphical interface
  • Real-time tide and current window
  • Customizable and printable reports

 

Features

GPS Support - GPS Real Time Tracking

  • Supports all GPS and devices that support NMEA 0183
  • GPS Upload/Download*
    • Brooks & Gatehouse®
    • Eagle/Lowrance®
    • Furuno® and Furuno NavNet® models
    • Garmin® models
    • Leica® MX Series
    • Magellan® (1997 and later)
    • Micrologic® 150/250
    • Northstar® 941, 951/952
    • Raytheon® and Raymarine® models
    • Standard Horizon®
    • Trimble® Nav and NT series
  • Compatible Chart Formats:
    • Passport World Charts
    • Passport Deluxe
    • Nobeltec Navigation Photos
  • Planning Tools - Tides & Currents comes included with many sophisticated planning tools that are useful for planning a day trip, weekend excursions, or those long cruises.
    • Free daily weather downloads
    • Free U.S. planning charts
    • Unlimited route and waypoint creation
    • High-resolution chart printing
    • Powerful Planbook
    • Detailed world charts

† Upgrade to eChart Mariner required for real-time tracking.

* Not all models from the companies indicated above support data transfers.

 

Core Technologies

Jeppesen Marine develops the most powerful and easy-to-use navigation software available. Our core technologies are what makes each Nobeltec Navigation Software package unique and different than any other program on the market today.

  • Chart Quilting for seamless charts
  • Supports vector and raster electronic charts
  • Weather Overlay
  • High Resolution Printing
  • Powerful Planbook

 

 

Minimum System Requirements

Your computer must meet the following minimum system requirements to load Tides & Currents on your PC or laptop* **:

  • Microsoft® Windows® XP and Vista 32 bit Operating Systems
  • Pentium® III 450 MHz or equivalent
  • 256 MB RAM or more for XP or Vista
  • 16 MB video card
  • 100 MB hard drive
  • 1024x768 resolution, 32-bit color video
  • 12x or higher DVD-ROM drive
  • Mouse or other pointing device

Recommended System Requirements:

  • Microsoft® Windows® XP Pro, Pentium® IV class 1 GHz with 256 MB RAM (or more).

**Please Note: Nobeltec Navigation Software is compatible with 32-bit operating systems; it does not currently support 64-bit operating systems. Click Here to contact our technical support department if you have any questions.


 

Product Documentation

Jeppesen Marine Software License Agreement
Click here to view the Jeppesen Marine Software License Agreement - 38KB

User Guide
Click here download the User Guide - 1.2MB

Adobe® Reader
Click here to download the latest version of Adobe Reader to view PDF documents

Training

Training Seminars are Now Available!

Are you searching for comprehensive training to learn Nobeltec Navigation Software and data products? Jeppesen Marine has teamed up with two partners to provide quality training: Marine Computer Systems (Harpswell, ME) and On Water Training (Seattle,WA):

East Coast Customers:

Marine Computer Systems specializes in custom computer based systems for pleasure craft and commercial vessels They are a full service company covering all aspects of computer systems from conception and design to installation and training.

Founded with a mission to provide mariners with accurate, unbiased advice about on-board computer systems, Marine Computer Systems is committed to ensuring clients are knowledgeable and comfortable with their vessel's system.

Jeppesen Marine seminars provide a full day (7 to 8 hours) which starts with the basics (how to move around within the program) and progresses to more advanced topics (integration with instruments, weather overlays, and such) MCS focuses on Admiral MAX Pro and VNS MAX Pro, and demonstrate and teach you how they integrate with InSight Radar, Bathy Recorder, Insight Sounder, and Plus Packs.

Fees:

$295 per person (7-8 hour session).

$495 for 2-days session (per person):  Marine Computer Systems also offers an optional second day which focuses on offshore communications (SSB, satellite communications, DSC, and distress calling).

Contact Information:
Marine Computer Systems

855 Sawyer Street
South Portland, ME 04106
Tel: (207) 871-1575
Fax: (800) 343-5288
Website:  www.MarineComputer.com


West Coast Customers:

For our west coast Jeppesen Marine customers, On Water Training provides customized training courses designed to fit your needs. You will be provided one-on-one training with Bob Meng, who will travel onboard your boat to work with directly with you to learn Nobeltec Navigation Software.

If you fear docking, get anxious in close quarter situations, or have concerns about the safe and enjoyable operation of your boat, Bob has the answer to your boating worries. His unique hands-on, personally customized On Water Training program covers all the ins and outs of power boating.

"I promise you, there's not a more enjoyable or better way to learn the necessary skills required to fully enjoy your boat," says Bob Meng. "The training you'll receive is not available anywhere else/ My streamlined, efficient procedures and personalized service are unique to the boating industry/ Special attention to your boating needs will make your cruising experiences enjoyable for years to come."

As a former airline captain and US Power Squadron instructor, Bob is well versed in systems training and emergency management. He combines his wealth of knowledge and rich experience with a friendly, calm and patient approach - adding a touch of humor - to provide the most effective and enjoyable training experience available.

Contact Information:

On Water Training: Fisherman's Terminal, Seattle, WA, Building C-10
Tel: (206) 282-3800
Email:  onwatertraining@comcast.net
Website:  www.onwatertraining.com


Training Excursions from Washington to Alaska
Captain Jim Kyle, Home Shore

Sign on Home Shore’s Inside Passage Training Cruise to learn Nobeltec Navigation Software while underway to Alaska in the world’s most spectacular classroom.  Home Shore is a classic 62 ft. wooden commercial vessel, owned by Captain Jim Kyle, a veteran of four decades of Inside Passage travel.  You will have formal Nobeltec Navigation Software instruction at a second computer station plus hands-on helm experience with navigation computer, radar, autopilot, and all other tools and techniques of safe passage making. 

Training Cruises between Washington and Alaska are eight to twelve days, with nightly rest stops in villages or pristine anchorages in British Columbia.  Three guest staterooms house six guests, with a crew of three including a knowledgeable mate and a woman chef assisting Captain Kyle.  Home Shore is clean and comfortable, with yacht-like accommodations, and a quality cuisine that is second-to-none. Join Home Shore for the perfect hands-on training excursion!

Contact Information:

Toll-Free:   (800) 287-7063 (01)
Direct:        +1 360 738 2239
Email:          info@homeshore.com

Click Here for a brochure

 

Technical Support

Prior to contacting our Technical Support Department, please make sure you the following items handy to provide your technician. Having your materials in front of you and sitting in front of your computer will greatly improve the speed and resolution of questions and concerns.

  • Serial Number or Hardware Key: have the serial number of your Admiral MAX Pro or VNS MAX Pro software or hardware key (formerly called 'dongle'). You will need this information to help us track your issues.
  • GPS and/or DVDs: we may ask you to insert your program or chart DVDs as well as connect your GPS to try and troubleshoot any issues.
  • PC or Laptop: Many times we can quickly resolve questions or concerns by walking you through the steps. Please have your PC or laptop in front of you.

Once you have these items available, please contact us:

North and South America
Available 7 days a week
USA: (800) 732-2800
All Other Locations: +1 303 328 6983
Hours: Monday - Friday: 8 am to 9 pm ET; Saturday - Sunday: 10 am to 8 pm
Email:marine.support@jeppesen.com


Europe, Middle East & Africa
Hours:
8am - 5pm CET
Tel: +49 6102 50 8171
Email:marine.support@jeppesen.com


Asia, Pacific, Australia & New Zealand
All Locations: 
+61 2 9808 6200
Hours: 8:30am - 5:30pm AET
Email: cmapinfo@c-map.com.au

Back to Service Overview

  • Admiral MAX Pro 


    Get the most powerful electronic navigation solution available. Learn how Admiral MAX Pro works with C-Map charts, the best in electronic cartography.
  • VNS MAX Pro 


    Learn about chart integration & real time vessel positioning with VNS MAX Pro. Get navigation software with quality electronic cartography.
  • Plus Packs 


    Optimize navigational software with Bathy Recorder or Bathy charts. Enhance Nobeltec Navigation Software with marine weather programs.
  • Tides & Currents 


    Predict tides & currents by using electronic charting. See how Bathy Recorder enhances Tides & Currents & other marine & navigation software.
 
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