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Jeppesen A Boeing Company

Contact us!

Our locations


Göteborg
Phone: +46 31 720 81 00
Fax: +46 31 720 81 20
E-mail: training.carmen@jeppesen.com

Montreal
Phone: +1 514 282 1800
Fax: +1 514 282 1750
E-mail: training.carmen@jeppesen.com

 

 

Crew Academy Course Paths & Prerequisites

User Roles

The support team roles are used to describe the roles (not persons) needed in the customer's organization in order to build the right competence and to meet the Jeppesen project and maintenance organization during the implementation and after the hand over. In some cases, one person will take on two support team roles.

  • Crew Planner creates, optimizes, maintains and publishes trips and rosters while maintaining minimal cost. A planner has a good understanding of the planning problem and uses both manual and automatic functionality in the Carmen system to solve it.
  • Crew Tracker manages recovery of disrupted rosters while maintaining minimal cost. The Tracker has a good understanding of the planning problem and disruption situations.
  • Expert User has a deep understanding of the planning process, the IT environment. Expert users often work closely with the Carmen implementation project.
  • Developer customizes the user interface and planning/tracking functionality, develops and maintains rules, cost functions, quality constraints, reports and script.
  • System Administrator makes sure that the Carmen software runs smoothly, that backups are made regularly and that the operating system is properly configured.

 

Crew Planner / Tracker
 
Product Introduction
(1 day)
Pairing  |  Rostering  |  Manpower
Tracking  |  Integrated Recovery

Product I
(2 days)
Pairing  |  Rostering  |  Manpower
Tracking Enterprise (3 days)  |  Tracking Classic
Passenger Recovery
Passenger Recovery for Station Managers
Fleet Recovery  |  Crew Recovery

Product II *
(2 days)
Pairing  |  Rostering
Manpower  |  Tracking Enterprise


* Customized course

Expert User
 
Product Introduction
(1 day)
Pairing  |  Rostering  |  Manpower
Tracking  |  Integrated Recovery

Product I
(2 days)
Pairing  |  Rostering  |  Manpower
Tracking Enterprise (3 days)  |  Tracking Classic
Passenger Recovery
Passenger Recovery for Station Managers
Fleet Recovery  |  Crew Recovery

Product II *
(2 days)
Pairing  |  Rostering
Manpower  |  Tracking Enterprise

Pairing
Optimization
(2 days)		   Rave I
(3 days)		   Intro to Carmen
Infrastructure
(1 day)		   Tracking Classic Administration
(1 day)		   GUI Customization
(2 days)


* Customized course

Developer
 
Product Introduction
(1 day)
Pairing  |  Rostering  |  Manpower
Tracking  |  Integrated Recovery

Product I
(2 days)
Pairing  |  Rostering  |  Manpower
Tracking Enterprise (3 days)  |  Tracking Classic
Passenger Recovery
Passenger Recovery for Station Managers
Fleet Recovery  |  Crew Recovery

Pairing
Optimization
(2 days)		    Rave I
(3 days)		    Intro to Carmen
Infrastructure
(1 day)		    Python I
(2 days)


Rave II
(2 days)		    PRT I
(2 days)		    GUI Customization
(2 days)

Rave for Pairing Optimization
(2 days)		    Rostering
Optimization
(Weighted Fair Share)
(2 days)		    Rostering
Optimization
(Strict Seniority)
(3 days)		        PRT II
(2 days)		    PYS
(3 days)

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