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Carmen Passenger Recovery

Overview

Control your costs while improving your passenger service by using Carmen Passenger Recovery.  Have the ability to automatically evaluate the impact of disrupted passenger from actual or proposed schedule changes and be able to find the best solution.

This product will provide you with a re-booking solution for all of your disrupted passengers and it will even successfully suggest re-bookings, including prioritization according to ticket price, gold card membership, and group travelers.

You can use this as a stand-alone system designed to work in an integrated operations control environment.  You can also use this product as a decision support tool on top of existing systems for operational data management.

Please contact one of our sales representatives by using the phone numbers on the left or fill out a request for product information form for further information about our products and services.


Features

  • Passenger Recovery optimization
  • Graphic Passenger Recovery interface
  • Carmen Rave (rule and quality modeling language)
  • Reports (Carmen Rave Publisher)
  • Regular new releases
  • Standard support (office hours support and regular Installation Quality visits)
  • We have the capability to offer product training and theory on Carmen Passenger Recovery.  For more information, visit the Jeppesen Academy.

 

Value

  • Produce recovery options for disruptions with as little change as possible
  • Retains maximum service level
  • Re-accomodates disrupted passengers on the day of operation to minimize the total amount of passenger disruptions

 

Testimonials

  • "Mexicana is constantly striving to make the operation more efficient and proactively meet our customer's needs.  By using the Carmen optimizers from Jeppesen, we have increased our productivity more than 10% over the years.  With the newest release of the crew tracking system, we will be better equipped to retain those savings in the operation," says Captain Alejandro Rangel, Executive VP of Operations at Mexicana.

More Information

 

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